Shipping Policy

Al-Harbi Digital Solutions
 Address: St:04 H:30 Mujahidabad, Mughalpura, Lahore
Phone: 03706181574
Email: alharbidigitalsolutionsinfo@gmail.com

At Al-Harbi Digital Solutions, we primarily offer digital services, which do not require physical shipping. However, for any physical products (such as printed marketing materials, USB drives with digital assets, or other deliverables), the following shipping policy applies.

1. Digital Service Delivery

For website development, social media management, graphic design, SEO, and other digital services, the final deliverables are sent electronically via:

  • Email (documents, reports, and digital designs)
  • Cloud Storage Links (Google Drive, Dropbox, or WeTransfer for large files)
  • Direct Access (for website and software projects, login credentials will be provided securely)

Delivery timelines for digital services are outlined in individual service agreements and depend on project complexity.

2. Physical Product Shipping (if applicable)

If a client requires a physical copy of their digital assets or printed materials, we offer shipping options as follows:

a) Shipping Methods

We use local courier services for deliveries within Pakistan and international shipping providers for global orders. Delivery options include:

  • Standard Shipping (3-7 business days, domestic)
  • Express Shipping (1-3 business days, domestic)
  • International Shipping (varies based on location and courier service)

b) Shipping Charges

  • Domestic shipping within Pakistan: Charges vary based on weight and location.
  • International shipping: Charges depend on courier rates and destination country.
  • Free shipping may be available for bulk orders or special promotions.

3. Order Processing Time

  • Orders for physical products are processed within 1-2 business days after payment confirmation.
  • Digital products and services are delivered based on agreed project timelines.

4. Tracking Information

  • Once an order is shipped, customers will receive a tracking number via email or SMS.
  • Digital deliveries will include access details or download links sent to the registered email address.

5. Shipping Restrictions

  • We do not ship to P.O. boxes or restricted areas.
  • International shipments may be subject to customs duties and import taxes, which are the recipient’s responsibility.

6. Lost or Damaged Shipments

  • We are not responsible for lost, stolen, or delayed shipments once they are handed over to the courier service.
  • If your order arrives damaged, please contact us within 48 hours with photos of the package and item for a resolution.

7. Contact for Shipping Inquiries

For any shipping-related inquiries or assistance, please contact:
Address: St:04 H:30 Mujahidabad, Mughalpura, Lahore
Phone: 03706181574
Email: alharbidigitalsolutionsinfo@gmail.com

By using our services, you acknowledge that you have read and agree to this Shipping Policy. Thank you for choosing Al-Harbi Digital Solutions!